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The great thing about the Dolphin Index is the opportunity to benchmark your climate against the world outside - and get feedback that says 'It doesn't have to be like that!'

David Mayle, Head of the Open University Business School's Centre for Innovation, Knowledge & Enterprise

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POSITIVE RELATIONSHIPS

This dimension refers to the extent to which people trust and get on well with one another at work. This also refers to the extent that there is an absence of personal conflicts.

 

Low Positive Relationships High Positive Relationships
Organizations that demonstrate low levels of positive relationships are those characterised by a level of suspicion amongst workers. There is a feeling of a lack of trust and openness in relationships. People are suspicious of others intentions or motives and feel fear regarding making mistakes. Environments with low levels of positive relationships may include high levels of gossip or slander amongst employees. Organizations characterised by high levels of positive relationships are those where there is a perception that people are encouraging and supportive of each other. The perception in the organization is one where individuals are trusted and open towards each other. People can demonstrate initiative within a supportive environment without fear of personal conflict or ridicule in the face of failure. Communication between individuals is open, supportive and straightforward.

 

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Having looked at several practitioners of the Ekvall criteria, I have been delighted to work with Mark and the Dolphin Organization to evaluate BBI’s culture for change and creativity. Mark has combined excellent, pragmatic business realism, with the passion to drive 21st century business growth, and he communicates this in a way that has engaged every level of the business and been truly inspirational. If you are looking to the future for you and your business, you need to do this!

Peter Corish, Head of Business Development, BBI Group

The great thing about the Dolphin Index is the opportunity to benchmark your climate against the world outside - and get feedback that says 'It doesn't have to be like that!'

David Mayle, Head of the Open University Business School's Centre for Innovation, Knowledge & Enterprise

The Dolphin Index is a really useful tool for clearly identifying our strengths and areas for improvement.

Jo North, Commercial Director, Northern Rail

The Dolphin Index has been an important tool in Nestle Rowntree’s strategy to develop a broad innovation culture across the business and to remove the mystique that so often surrounds creativity and innovation.

Creativity Development Manager, Nestle Rowntree

The Dolphin Index is the ideal tool for assessing your climate and so for understanding the levers to pull so as to make the enterprise more dynamic, innovative and successful.

Nick Gurney, Former CEO Bristol City Council